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Getting Started with Password Express

Introduction

Getting started with Password Express requires only 5 or 6 simple steps.

We have broken these down into the logical steps you need to take. You may be able to skip some depending on your use case and tenant set up.

See below for links to articles that guide you through getting up to speed quickly with the service.

1. Signing up

The first step towards better password management is to sign up for your own tenant on our cloud service. You can request access to the service with our Online Form.

You will receive an email with a link to complete your sign up. Just run through the setup wizard to create your own password.express domain, set up your admin credentials and answer a few configuration questions.

We have a detailed article at Signing up for Password Express should you require some further help.

Signing up for Password Express

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2. Install and configure Windows Connect

The next step is to connect your tenant to your Active Directory. For this you will need our Windows Connect client. It’s a reverse SSH client that allows powershell commands to be run to manage your users.

Checkout the Installing Windows Connect article for more information. Once complete head back here to see about performing your first password reset.

Installing Windows Connect

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3. Perform your first Password Reset

Windows Connect will pull in any telephone numbers and email addresses the user has on their account.

At this point, you MAY be ready to perform your first password reset. If your Active Directory users have a suitable phone number and email address in their profile, then this information can be used as credentials for one-time passwords.

As the default configuration will allow users to reset with these types of credentials, you can proceed to test our the Password Reset flow.

REMEMBER: Windows Connect pulls in users as they interact with the system. So as long as the data is in the Active Directory, no further action on your part is required to enable Password Reset.

Of course, in the next step you can refine your Authentication Policies further if you want to tighten up securty and other types of Authentication.

Performing a Password Reset

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4. Configure Authentication Policies

Password Express provides fine grained control over how users login. Each type of access, for example a Password Reset has different requirements to say a Windows Login. Head over to Authentication Policies to configure the system to your own requirements

Configure Authentication Policies

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5. Enrol a User

You have now polished your Authentication Policies. This may require that users enrol their credentials, or it may not. If your already good here, move on to installing the Windows Credentials Provider if you want users to reset their passwords from the Windows Login prompt, or want to extend Windows Login with 2FA. When you install the Windows Credential Provider, it also prompts users to enrol during login which helps overall adoption of the platform.

Enrolling Users

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6. Install the Windows Credentials Provider

If you want users to be able to reset their passwords from the Windows Login prompt, you need to install our Credential Provider.

If you want to add 2FA authentication to the Windows Login, or RDP prompts, you also need to install our Credential Provider.

For non-Active Directory environments, you can also install the Credential Provider to allow Password Express users to log in as local users.

Installing the Windows Credential Provider

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